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Events
As the name suggests, Dreamforce is coming to London on Wednesday 4th December as #DF2U. Salesforce.org is partnering with local organisations to give back to the London area so stay tuned for more information on how you can get involved!
Attending will give you a second chance to learn about the latest announcements from Dreamforce, first-hand on a local scale! If you don’t want to miss out, register here.
As a NCVO Trusted Supplier, we were delighted to attend the NCVO Members Assembly in London. We were able to gain vital insights from the sector, which furthered our understanding of the challenges faced by non-profit organisations in England.
NCVO is the umbrella body for the voluntary and community sector in England. NCVO Membership is free for charities earning less than £30,000 a year, so we recommend you take full advantage of the resources NCVO have to offer! This includes: discounts, sample documents, expert guidance, volunteer management, exclusive research, networking and funding opportunities.
The days of Spreadsheets is slowly fading away as a lot more organisations move towards using databases (CRM tools). This is because databases like Salesforce (CRM) provides versatility which Spreadsheets do not, for example organisations can use Salesforce to create instant real time reports and develop a relationship management process with each of your customers. However Spreadsheets can easily be lost in emails, require formulas, not user friendly and more.
Last month we held a free breakfast session on Monitoring, Evaluation and Learning at the NCVO Head Office for a morning of education and problem solving.
We were joined by special guest speakers Sarah Ebanja, Chief Executive of of The Spurs Foundation and Annie Barber, Evidence and Impact of Khulisa UK, who both gave invaluable demonstrations on their personal experience and perspectives on MEL.
‘‘ Excellent session on monitoring, evaluation & learning this morning! Thanks @Shonetsystems @NCVO & great to hear examples from Annie @KhulisaUK & Sarah @SpursFoundation about their experience putting this into practice #charity #impact ‘‘
Our partners, Ian Seath and Robin Brady, demonstrated how you can become more effective in achieving your objectives in measuring development impact, analytics, data quality assurance and results management.
We aimed to improve knowledge, share good practice and explore better data management solutions to overcome common issues experienced.
Attendees learned how, by implementing a few simple changes and additions to their current CRM system, they are able to better track and organise the evidence linked to the results they are delivering, and report on that evidence comprehensively.
Overall, everyone came away from the event in agreement that they had learned something new and were inspired by our speakers.
Many thanks to everyone who attended. Look out for more information on scheduled events and webinars in the new year!
In May, ShoNet attended Salesforce World Tour London at ExCeL. With over 15,000 registrants and 100 cloud partners, it was the biggest Salesforce event held outside of the US and one of the largest software events held in the UK.
Salesforce World Tour events provide an occasion for those in the Salesforce community to get together, share knowledge and learn. The event provided attendees with the opportunity to gain insight into the future of the customer experience and the rapid growth of cloud computing.
Here are some of our highlights!:
“How you deal with change determines success.” – Sir Chris Hoy, six-time Olympic gold medallist
In our fast-changing and increasingly digital world, how can organisations deal with change and create success? With Salesforce! On the day, the live demonstrations of Salesforce products like the Marketing Cloud showed how Salesforce is a powerful tool for enhancing the customer experience in the digital age. During the Product Keynotes, we learned how organisations have risen to the challenges of the digital age by using Salesforce.
“Opportunities are out there for you to take, it’s just about seizing them really!” – Rosemary Russell, STEMettes
Only 14% of people working in Science, Technology, Engineering and Maths (STEM) are female. But STEMettes are trying to change that – and during the Keynote, Anne-Marie Imafidon of STEMettes spoke about how Salesforce have helped STEMettes to tackle gender imbalance in STEM careers in the UK.
“Cloud is the new normal.” – Peter Coffee, VP Strategic Research, Salesforce
Did you know that 85 of the world’s 100 most valuable brands use Salesforce to run their businesses and reach customers? That said, it’s no surprise that “cloud is the new normal”! Throughout the day, we visited the Customer Success Expo to check out some of the latest innovations from cloud partners. The number of attendees and cloud partners at the event showed that cloud computing is growing at a rapid rate, with many opportunities for ShoNet to work and support others to join a fast-growing industry.
Want to read more about Salesforce World Tour London? You can catch up here or check out the Salesforce World Tour London two minute recap infographic.
